Welcome to Cake & Delights! By accessing and using our services, you agree to the following terms and conditions:
1. Ordering Policy
- All orders must be placed at least one day in advance to ensure quality and timely preparation.
- Customization requests for cakes or other products should also be made during order placement.
2. Payment Terms
- Payments can be made via Google Pay or in cash upon pickup.
- For Google Pay transactions, confirmation of payment must be shared at the time of placing the order.
- Failure to make the payment upon pickup will result in the order being withheld.
3. Delivery Policy
- Cake delivery is available and may be subject to delivery charges based on the delivery area.
- Delivery charges will be communicated at the time of placing the order.
- Customers must ensure someone is available at the delivery address during the agreed time slot.
4. Pickup Policy
- Customers must pick up their orders during the agreed time slot if opting for self-pickup.
- Delays in pickup may impact the product quality, for which Cake & Delights holds no responsibility.
5. Product Quality
- All products are freshly made to order using high-quality ingredients.
- We recommend consuming cakes and other baked goods within 24-48 hours of pickup or delivery to ensure freshness and taste.
6. Customer Responsibility
- Customers are responsible for verifying their order details (size, flavor, design, etc.) during the ordering process.
- Cake & Delights will not be held liable for dissatisfaction due to incorrect information provided by the customer.
7. Custom Orders
- For custom orders, designs are subject to slight variations as each product is handcrafted.
- Customers should provide any specific design references at the time of placing the order.
8. Contact Us
If you have any questions, concerns, or feedback, please feel free to contact us via: